Shipping and Handling

Where do you ship to?

At the moment, we only accept orders for delivery within Brunei.

What is your shipping rates?

Self- collection- Free.
Within Brunei – BND5.00.
Shipping is free for orders over BND100.

When can I receive the item I ordered?

All orders are delivered through UPS. All orders take 1-2 working days to process before delivery takes place. We aim to deliver all orders within 4 working days. However, we are not able to guarantee that all orders will be delivered within the stipulated time frame.

How can I track my order?

Unfortunately, there is no Order Tracking on shipments.

How do I receive my order/parcel if I am not home?

All parcels will require signature upon delivery. The driver will perform 3 delivery attempts.  If you are not home to receive your parcel, we recommend for you to provide the address of your workplace.

What should I do if my order does not arrive?

If you have not seen a delivery status update of your order after 7 days, please contact us for further assistance.

Can I collect my order at The Arrowtech Sports’s Garmin concept Store?

You may self-collect at Arrowtech Sports- Garmin Concept store once you are notified via email it is ready for collection.